USPS, UPS, and Fedex.
Please allow up to two to three weeks to receive your order since we limit our inventory to keep our costs low. Over time, as we better understand your buying patterns, we will carry more fast-moving inventory and reduce this lead time.
For some technology products, shipment will be direct from the manufacturer to our members.
We are located in NY.
We do not offer international shipping at present, but if you contact us directly, we can try to assist you?
You may return an unused and unopened (e.g., seal on cap not broken, etc.) product within 10 days of receipt for a full refund minus shipping costs and a 30% restocking fee. Your credit will be issued within approximately five business days of receipt of the return. Shipping charges are not refundable. International orders are not eligible for returns. To send back an unused and unopened product you must first obtain an RMA number. To do so, please contact us via email with your purchase date, receipt date, and product description of the items to be returned along with the reasons for your return. PLEASE DO NOT SEND BACK ANY PRODUCTS WITHOUT OBTAINING AN RMA NUMBER FIRST – such returns will not result in a refund. Once your return is approved you will receive your RMA number and a return address. Shipping the product back to us will be your responsibility and at your cost. Please package appropriately so it is not damaged in transit. Once we receive your return we will issue your refund, less the restocking fee and the original shipping costs, within approximately five business days of return receipt. Unfortunately, we cannot offer any refunds for any used or opened products or after 10 days of receipt of the product.
Returns of any technology products will be based on the manufacturers return policy. Please email us to discuss your concerns and we will assist you accordingly.
No. It is critical that our members consult their physician before starting any treatment plan or use of products sold on HBC’s site.
We are a member site. Our goal is to sell you what you already want to buy at lower prices than your other options. If you cannot find a product on our site, please contact us and let us know. We will do our best to add products to our site to meet your needs.
No, but our aim is to be your lowest cost source for the products we sell.